We at Rugged Ridge apologize for any inconvenience you have experienced. We invite you to contact us directly, so we can resolve the issue to your satisfaction. If the product is defective, our policy is to replace it. We hope to hear from you soon. Soft tops are available in different materials, and the material used dictates performance. This particular top is made of a high-performing vinyl-coated polyester. While vinyl is highly durable and relatively quiet, it is not ideal for every driver and every application. An alternative material to consider is sailcloth. Sailcloth is more expensive than vinyl, but some Jeep owners prefer its sound characteristics. Mike James Director of Sales and Marketing
This top is nice if you drive 45 mph or less anything above that and it sounds like your driving thru a hail storm don't even think about talking to anyone on the pass.side. OH,and by the way if you buy it and are not happy you are stuck with it cause they won't exchange it if you have installed it. Don't buy cause you won't know it sucks till its too late.
Rugged Ridge was established in 2005 by the company Omix-ADA to focus on innovative aftermarket Jeep accessories. Many of Rugged Ridge's recent designs are so innovative they have been patented. This includes their floor liners, snorkel and XHD Modular Bumpers. Since 2005 Rugged Ridge has developed and manufactured over 3,000 kinds of Jeep related products. All Rugged Ridge Jeep accessories are trail rated. The Omix-ADA founder came from a family that owned a small Jeep dealership. It was the founder's dream from a young age to own a company that made accessories for Jeeps. The founder manifested the dream in 1992. Shop Rugged Ridge Now