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Check Order Status

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Order Status Definitions

"Your Order is In Process"

We have received your order. Thank You! This status could mean one of two things:

1. If you are seeing "Qty Ordered" populated with the quantity you entered, and the "Qty Processed" matches the quantity you entered:

Example: Qty Ordered Qty Processed
  2 2

…then your order has been processed in one of our seven warehouses and has been shipped to your shipping address. Please allow 7-10 business days for receipt.

2. If you are seeing "Qty Ordered" populated with the quantity you entered, and the "Qty Processed" is zero:

Example: Qty Ordered Qty Processed
  2 0

…then your item may not be in stock in one of our warehouses or has been delayed from the manufacturer. It will be shipped to you as soon as it is received. When received, you may either receive the product from our Four Wheel Drive Hardware warehouse or directly from the manufacturer.

"Your Order Has Been Shipped!"

Your order has been received and processed through one of our seven warehouses. Please allow 7-10 business days for receipt. Thank you for your order!

Multiple Order Numbers

Example: 82X-012345, 82X-012345-1, 82X-012345-2, 82X-012345-3

  • Your order is in stock and will be shipped from one or more of our seven warehouses.
  • One or more of your items may come directly from the manufacturer.
  • One or more of your items may not be available immediately and will be shipped upon receipt of the item.

Tracking Numbers

  • No tracking number; your item may be coming from one of our seven warehouses or directly from the manufacturer. Please allow 7-10 business days for receipt of item(s).
  • Tracking numbers other than 1Z491049XXXXXXXXXX means that the item has been shipped by another method other than UPS and cannot be tracked on line.
  • Gift card orders will not display a tracking number and will say CANC in the Qty Ordered column. This means that your request has been processed and your card will be shipped.